This page contains links to useful sources of help and advice for Edinburgh residents.

Housing Support

You can refer to CHAI’s Housing Support Service here.
To find an alternative service the City of Edinburgh Council maintains a Housing Support Directory. Housing Support can help people experiencing difficulties to remain in their own homes where applicable and to work towards achievable goals.

Personal Care

Housing Support workers do not deliver personal care. Personal care, and assistance with other essential tasks including washing, dressing and preparing meals are provided by the Council’s Department of Health and Social Care.

Access to these services, and information about the Assessment Process, is via the City of Edinburgh Council’s Social Care Direct.

Housing Advice

The Edinburgh Housing Advice Partnership (EHAP) website provides comprehensive links to housing advice services. CHAI is lead partner of EHAP. Choose a topic from the list below for more information.

General Housing
Legal Advice
Money and Debt Advice
Welfare Benefits

Furniture Assistance

There are a variety of sources of low cost furniture in Edinburgh. Only people in certain circumstances are eligible for free furniture assistance.

Gateway to Homes and Communities provides furniture starter packs to homeless people moving in to new homes.They can be contacted on 0131 561 8903.

Bethany Homemaker is another source of assistance.


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National drug helpline 0800 77 66 00

Drinkline 0800 917 8282
SMART UK help people recover from addictive behaviour and lead meaningful and satisfying lives. Our approach is secular and science based; using motivational, behavioural and cognitive methods. They run a network of self help meetings and also partner with care professionals.

Breathing Space

If you are feeling depressed or experiencing low mood you can phone and speak to a BREATHING SPACE advisor between 6pm & 2am any day of the week on 0800 83 85 87 (calls are free of charge)


If you are feeling distressed, in state of despair, suicidal or need emotional support, contact SAMARITANS on 08457 90 90 90 (local rate). The phone line is available 24 hrs a day, 7 days a week.

Edinburgh Women’s Aid

Local support for women experiencing domestic abuse. You do not need to be in crisis before approaching this service. Contact Women’s Aid on 0131 315 8110 or by email

NHS 24

For health advice 24 hours a day throughout the year you can contact NHS 24 on 08454 24 24 24 although if your surgery is open please contact your GP in the first instance.

For any life threatening emergencies contact 999.

Note: Listing of sites and links to them should not be taken as an endorsement of any kind. We do not accept responsibility for the contents or reliability of the linked web sites nor do we accept any liability for their accuracy or content.